Safety Information
Learn about the measures we take to protect you and how you can travel with confidence
How We Keep You Safe
Our comprehensive safety measures are designed to give you peace of mind at every step of your journey
Host Verification
All hosts undergo identity verification, including government ID checks and profile reviews to ensure authenticity.
Secure Payments
Your payment information is protected with bank-level encryption. We never share your financial details with hosts.
Review System
Our transparent review system helps you make informed decisions with genuine feedback from previous guests.
24/7 Support
Our emergency support team is available around the clock to assist you whenever you need help.
Safety Tips for Travelers
Follow these best practices to ensure a safe and enjoyable travel experience
Before Booking
- Read property reviews and ratings carefully
- Check the host's verification status and profile
- Review the cancellation policy
- Message the host with any questions before booking
- Verify the exact location on the map
During Your Stay
- Locate emergency exits and safety equipment
- Keep emergency contact numbers handy
- Lock doors and windows when leaving
- Report any safety concerns immediately
- Follow local laws and regulations
Personal Safety
- Share your itinerary with family or friends
- Trust your instincts about situations
- Keep valuables secure and out of sight
- Be aware of your surroundings
- Use well-lit and populated areas at night
Emergency Information
Be prepared for any situation with these essential emergency guidelines
Fire Safety
Know the location of fire extinguishers and emergency exits. Test smoke detectors if possible.
Medical Emergency
Save local emergency numbers. Know the nearest hospital location and keep a first aid kit accessible.
Natural Disasters
Research local risks and emergency procedures. Know evacuation routes and safe zones.
Security Issues
Report suspicious activity immediately. Contact local authorities if you feel unsafe.
24/7 Emergency Support
Our dedicated safety team is available around the clock to assist you in any emergency situation.