Learn how to be a responsible host who creates positive experiences for guests, neighbors, and the environment.
These principles guide responsible hosting and help create positive experiences for everyone involved.
Treat all guests with dignity regardless of their background, identity, or beliefs. Create welcoming spaces for everyone.
Maintain a safe and secure environment. Ensure your property meets all safety standards and regulations.
Adopt eco-friendly practices to minimize environmental impact and promote sustainable tourism.
Be transparent in your listings, pricing, and communication. Honor your commitments to guests.
Follow these guidelines to ensure you're hosting responsibly and maintaining good relationships with your community.
Your hosting activity affects your neighbors. Help maintain community harmony.
Comply with all applicable laws, regulations, and tax requirements in your area.
Ensure your property meets all safety requirements to protect your guests.
Make a positive environmental impact with these eco-friendly hosting practices.
Install low-flow fixtures, encourage shorter showers, and fix leaks promptly.
Use LED bulbs, smart thermostats, and energy-efficient appliances.
Provide recycling bins, eliminate single-use plastics, and compost when possible.
Use sustainable toiletries, organic linens, and eco-certified cleaning products.
Implement sustainable practices and get recognized for your commitment to the environment. Eco-certified hosts receive higher visibility in search results and attract environmentally conscious travelers.
Get answers to common questions about responsible hosting.
As a host, you are responsible for maintaining a safe, clean, and accurately represented property. This includes following local regulations, being responsive to guests, honoring confirmed reservations, and treating all guests with respect regardless of their background.
Set clear house rules about quiet hours, communicate these to guests before check-in, and include noise expectations in your listing. If issues arise, address them promptly and consider installing noise monitoring devices (audio level only, no recording).
At minimum, you should have working smoke detectors on every level, carbon monoxide detectors if you have gas appliances, fire extinguishers, and a first aid kit. Display emergency contact numbers and evacuation routes clearly.
Research your local short-term rental regulations, obtain any required permits or licenses, register with local authorities if needed, and set up proper tax collection. Consider consulting with a local attorney or tax professional.
Hosts must accept or decline guests based on objective criteria only, not on race, religion, national origin, disability, sex, gender identity, sexual orientation, or age. Listings must be accessible to all guests within local law requirements.
Explore more resources to help you become a responsible and successful host.
Join thousands of responsible hosts who are making a positive impact on their communities and the environment.